DISD HOME SETUP email information and explanation
Last Edited 1-20-2010
Outlook tips:
Turn off junk folder
Force Outlook to check server every 5 minutes
How to use the address book
Create a mail list
This has been tested on a Windows XP computer with Outlook 2007. The address book, and send/receive work properly. If you can't
make
this
work you need to have a look at your PC's firewall and anti-virus software. Sorry but DISD is not offering support for these types of problems.
Regardless of what email system you connect to, where it may be, or what type of server, the same things are needed to connect.
To be brief the following are needed:
Server name: mail.devineisd.org
Credentials: Your WINDOWS username and password in the username-> first initial/ last name format.
Protocol: POP3
SMTP Auth: Yes
Encryption: None
Address book : See directions and use mail.devineisd.org instead of 172.16.16.155 when setting up at home.
Also the software wants your name and email address.
Advanced explanation below:
When setting up email OUTSIDE of the DISD network the email software needs to know several things. This information is the SAME for Iphone's.
Blackberries, Mac's and PC's regardless of the email software used. I also want to clarify that OUTSIDE means using any device not inside a Devine ISD
building. We use slightly different settings on our private network due to the firewall.
Whether you want to know this or not you must understand the following to properly configure your email software. So here is the information.
POP or POP3 stands for "Post Office Protocol", this is how we check email. We connect to a POP server with our software to download messages. Some
email programs refer to this as the INCOMING server, some as POP3 server, I guess this depends on how the programmer felt like naming things at the
time he/she wrote the software.
SMTP stands for "Simple Mail Transport Protocol" This is how we send email. We connect to a SMTP server to send our email messages. Some email programs
refer to this as the OUTGOING, OUTBOUND or SMTP server. See note above about the programmer.
Server information:
We use POP3 (NOT IMAP, do not choose IMAP it will NOT work):
Devine ISD runs the SMTP (outgoing) and POP3 (incoming) service on the same server. So we use:
mail.devineisd.org
To clarify again it's used for:
Smtp
Pop3
Incoming
Outgoing
Outbound
Whatever server info is asked for
Any of the above would be: mail.devineisd.org
Next the software needs your credentials; this is your username and password. Forget about your old FirstClass account, it's gone. The username and
password needed to login to our current email system is the SAME as your computer login, it can't get any easier then that, that's why I set it up that
way.
We do use authentication when sending. What is this? It means we require that anyone attempting to send an email have an account with us. What may it
be called?
I have seen it called SMTP AUTH, authentication while sending, my outgoing (smtp) server requires authentication. See note above about the programmer.
Encryption settings: We do not use any form of encryption so DO NOT check any boxes that that pertain to encryption, md5 challenge, any kind of
challenge, sasl, ssl , secure connection, secure password authentication, spa, I think you get the hint…it's a programmer thing..If you check it IT
WON'T WORK.
Notes:
Home use: The incoming and outgoing servers need to be mail.devineisd.org
You WILL want to have the "leave a copy of the messages on the server" checked on your home system or email read at home won't show up at work..
All other settings are the same.
Webmail address is http://mail.devineisd.org/webmail
Force Outlook to check messages every 5 minutes: ctrl+alt+s will open a box to set the time interval Outlook uses between auto checking and
sending.
Turn off the Junk folder: In tools, options, preferences is a button to adjust the Junk email folder.
How to use the address book
This is for Outlook 2007 as most use this version.
Assuming you setup the LDAP search as outlined at this URL:
http://www.devineisd.org/technology/email/dir8.htm
Here's some tips for usage:
Click tools
click address book
enter the letter "a" in the search field
choose the 172.16.16.155 in the drop down
click go
Now it should show all employees whoes first and last name start with a
click the top name
hold the shift key down and click the bottom name
now all are selected
right click on an address and choose add to contacts
Once the names are in contacts you can now use them when creating an email
example:
click new and the message window opens
click to
you now see the contents of the contacts.
The same is true for cc and bcc
To create lists:
Click the "down arrow" next to new
a menu appears
choose Distribution list
Name the list in the "name" field
click select members
your contacts list will open
select your addresses
click members